top of page

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Swix AI platform (“Service”). By using our Service, you agree to these Terms.

Effective Date: August, 27,2025

 

These Terms of Service (“Terms”) govern your access to and use of the Swix AI platform, services, and related websites (collectively, the “Service”) operated by Swix AI, LLC (“Swix AI,” “we,” “our,” or “us”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

 

 

1. Eligibility & Accounts

 

  • You must be at least 18 years old to use the Service.

  • You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

  • You agree to provide accurate information and update it as necessary.

 

 

2. Use of the Service

 

You may use the Service only in compliance with these Terms, our Acceptable Use Policy, and applicable laws. You agree not to:

 

  • Attempt to access the Service without authorization;

  • Copy, modify, or create derivative works of the Service except as expressly permitted;

  • Use the Service to transmit malicious code or to abuse, harass, or harm others;

  • Resell, lease, or sublicense the Service without written consent.

 

 

3. Subscription & Payment

 

  • Access to certain features may require a paid subscription. Fees, billing cycles, and payment terms will be provided at the time of purchase.

  • You authorize us (or our third-party payment processor) to charge your payment method for all applicable fees.

  • Fees are non-refundable except as required by law.

 

 

4. Intellectual Property

 

  • Swix AI owns all rights, title, and interest in and to the Service, including proprietary software, features, and branding.

  • Open-source components are used under their respective licenses, which we comply with and disclose.

  • No rights are granted to you except as expressly set forth in these Terms.

 

 

5. Privacy

 

Our collection and use of personal information is described in our Privacy Policy.

 

 

6. Service Availability & Changes

 

  • We strive to provide reliable Service but do not guarantee uninterrupted availability.

  • We may modify, suspend, or discontinue parts of the Service at any time with reasonable notice when possible.

 

 

7. Disclaimer of Warranties

 

The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

 

 

8. Limitation of Liability

 

To the fullest extent permitted by law:

 

  • Swix AI is not liable for indirect, incidental, special, consequential, or punitive damages.

  • Our total liability for all claims relating to the Service shall not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim.

 

 

9. Indemnification

 

You agree to indemnify and hold harmless Swix AI, its officers, employees, and affiliates from any claims, damages, or expenses arising out of your use of the Service or violation of these Terms.

 

 

10. Governing Law & Dispute Resolution

 

  • These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law principles.

  • Any dispute will be resolved through binding arbitration in [Your City/State], except that either party may seek injunctive relief in court.

 

 

11. Termination

 

We may suspend or terminate your access to the Service at any time for violation of these Terms or if required by law. You may stop using the Service at any time.

 

 

12. Changes to These Terms

 

We may update these Terms from time to time. We will provide notice of material changes by posting the new Terms on our website and updating the “Effective Date.” Continued use of the Service constitutes acceptance of the updated Terms.

 

 

13. Contact

 

For questions about these Terms, contact us at legal@swix.ai.

bottom of page